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📜 Rental Policy

🚘 General Terms

  • ✔ The mentioned car types are indicative only and may be substituted with a similar model.
  • ✔ Renters must hold a valid EU or International Driving License, issued at least one year prior to the rental.
  • ✔ Rental rates are based on pickup and return at the same location.
  • ✔ Rental periods are calculated on a 24-hour basis, starting from the time of vehicle pickup.

❌ Restrictions & Special Conditions

  • 🚫 International one-way rentals are not available.
  • 🚫 Transportation between islands is strictly prohibited.
  • 🔹 One-way rentals within Crete are available upon request.
  • 💳 Any compulsory or additional charges not included in the rate are payable locally at the time of rental.

⚠️ Insurance Exclusions

Insurance does not cover damage caused under the following conditions:

  • ❌ Driving under the influence of alcohol or drugs.
  • ❌ Traffic law violations or reckless driving.

🛒 How Do I Reserve a Car?

Booking a car with Eye Drive Car Rental is quick and hassle-free. Follow these simple steps to reserve your vehicle today!

📌 Step-by-Step Guide

  1. 🔍 Go to the search module on our website.
  2. 📍 Select: Your pickup location, rental dates, and return time.
  3. 🚗 Click "SEARCH" to view available cars in your chosen location.
  4. 📝 Fill in your details and proceed to checkout.
  5. 💳 Choose your preferred payment method:

💰 Payment Options

  • ✔ 15% deposit – Pay via credit card, PayPal, or bank transfer.
  • ✔ Remaining balance – Pay on arrival with cash or credit card.

📄 Confirmation & Refund Policy

Once your booking is confirmed, we will send you a voucher with all the details. If your holiday is canceled, we will fully refund your deposit.

✅ Included in the Rental Price

At Eye Drive Car Rental, we offer a transparent pricing policy with no hidden costs. Your rental price includes the following benefits:

🛡️ Insurance Coverage

  • ✔ Theft Insurance
  • ✔ Fire Insurance
  • ✔ Third-Party Liability
  • ✔ Personal Insurance
  • ✔ Collision Damage Waiver (CDW) – Excluding the deductible amount*

🚗 Convenience & Services

  • ✔ Delivery to your hotel or apartment (some locations may have a fee, already included in the price)
  • ✔ 24/7 Roadside Assistance
  • ✔ 24/7 Emergency Phone Support
  • ✔ Unlimited Kilometers
  • ✔ Delivery & Collection at the Airport
  • ✔ Free Parking at the Airport

💰 Taxes & Extras

  • ✔ Municipality Tax (2%)
  • ✔ VAT & Other Taxes (24%)
  • ✔ Map of the Area
  • ✔ Replacement Car in Case of Breakdown

⚠️ Optional Insurance Reduction

The renter's liability for damage to the vehicle can be reduced to €0 by paying a daily fee:

  • 💶 €10 per day – Small Cars
  • 💶 €11 per day – Family Cars
  • 💶 €12 per day – SUVs
  • 💶 €16 per day – Mini Buses

You can select this option during checkout or upon vehicle pickup. (Luxury Cars are excluded from this option.)

🔞 Minimum Age Requirement

The minimum age to rent a car varies based on the vehicle category. All renters must hold a valid driver's license for a specific period before renting.

🚗 Standard Cars

  • ✔ 21 years old for small cars
  • ✔ Must hold a driver’s license for at least 1 year

🚙 Larger Vehicles

  • ✔ 23 years old for mid-sized and larger cars
  • ✔ Must hold a driver’s license for at least 2 years

🚐 Cabrio, Mini Bus & Luxury Cars

  • ✔ 25 years old minimum

⚠️ Drivers Over 75

Customers 75 years and older need to present an updated driver’s license.

⛽ Fuel Policy

Your rental car will be delivered with a certain amount of fuel. Please return the vehicle with the same fuel level as received.

📌 Important Notes

  • ✔ No refunds for excess fuel upon return.
  • ✔ If the fuel level is lower than at pickup, the difference will be charged.
  • ✔ Ensure you refuel at a trusted gas station before returning the car.

💰 Extra Charges / Child Seats / One-Way Rentals

👶 Child Seats & Booster Seats

Ensure a safe ride for your child with our optional seats:

  • ✔ Child Seat / Booster Seat – €2.00 per day

🕛 Airport Delivery Outside Office Hours

Late-night or early-morning car deliveries at the airport come with an extra surcharge:

  • ✔ Delivery between 22:00 - 08:00 – €20.00 surcharge

🚗 One-Way Rentals

Need to drop off your car at a different location? One-way rentals are available:

  • ✔ On request
  • ✔ Minimum rental period: 1 week
  • ✔ Extra charge: €60.00
  • ✔ Luxury cars have different rates
🚗 Reserve Your Car Now

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